Microsoft Dynamics 365 – Connected Store
If you take a few minutes out of your busy schedule, you will be surprised to find out that data is almost everywhere. Be it across your physical store or your online shop, capturing the right data and enhancing the visibility through raising the footprints is a target that most organizations have had set for themselves. However, with the right usage of business analytics and AI automated tools, you can monitor the data much more closely.

Microsoft Dynamics 365 – Connected Store is an intelligent cloud solution that will help you increase your potential to visualize the things for the overall improvement of your organization. It is AI driven and intends to transform the way you observe and perceive the data within your physical environment. Further, it is focused on working out with ways that would best shape your customer and employee experiences. In a nutshell, this approach is particularly meant to break down the barriers between your physical and digital world so as to keep pace with today’s fast paced market.

What is so amazing about Microsoft Dynamics 365 - Connected Store?

Nowadays, having a retail store is not just enough to capture the customers. If you really wish to pull your business to the next level, you will have to expand your retail scenes to all spaces. Microsoft Dynamics 365 – Connected Store is an amazing ERP solution that is meant to optimize and reap the observational data, with the help of AI powered signages. As a result, you get the privilege to fetch the real-time trends and patterns. This platform is further built to derive the insights from an already set-up physical outlet and thus, access the SaaS application to deploy the skills into your online display too! It also gives you an overview of your traffic patterns, while offering a promotional display and an insight that could give you a better analytics.

Advantages of Microsoft Dynamics 365 - Connected Store

It is a one-stop solution for all the employees through which they can keep a track of their pain points and thus, improve their customer experience for better visualization of patterns and put an impact on the overall business operations. 

  • Usage of pre-defined AI power tools to generate insights
  • Read the observational data to call for the plan of action thereafter
  • Improve both the employee and customer experiences through real-time insights
  • Improve the customer engagement while saving time as well
  • Optimize the staffing provisions
  • Enable intelligent decisions with the help of various actionable insights
  • Identify the business opportunities, and create ways to get through them
  • Predict the pain points and chalk out solutions to resolve the issues

Bottom line:

Cameras pointed at the entry and exit locations will help you fetch the counts and trends of the footfalls in your store, as well as track, the peak hours or shifts. It also measures the effectiveness of the displays using A/B testing to figure out the best areas to showcase your promotional contents. Queue management is yet another possible reason for which you could have lose some bit of your business, and that will eventually open up a scope for further analysis for the need of having an additional queue.

Microsoft Dynamics 365 – Connected Store provides built-in alerts to the employees and managers so that they can respond to essential issues in just no time. With the real-time activity results, you get to track the maximum store occupancy at a time, the maximum wait time and other attributes. With proper effort, these details can further help you drive your business value as a whole.

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