What’s so special about CodeTwo Autoresponders 

• Central management for the entire organization: IT admins can build rules that apply to any user, group, department, or shared mailbox, eliminating the need for users to manually configure their own auto replies.  

• Works with every mail client and device: Because replies are added server‑side in Azure, it doesn’t matter if emails are sent from Outlook, mobile apps, Apple Mail, third‑party clients, or webmail.  

• Smart reply rules and full customization: Rules can target emails based on: 

1. specific recipients or groups 
2. messages sent from internal/external users 
3. keywords or phrases 
4. time windows (business hours, weekends, holidays) 
5. inactive, deleted, or shared mailboxes 

• Fully branded, HTML‑based autoresponder templates: Build professional auto replies that include: 

1. HTML layouts 
2. images & banners 
3. links & CTAs 
4. personalized email signatures 
5. custom From/To/Subject fields 

• Advanced scheduling with Limiter & Scheduler: Control how many auto replies a sender receives (e.g., one per day) and schedule recurring or one‑time replies for events, campaigns, staff changes, or maintenance windows.  

• Integrated with email signature rules: Autoresponders live inside the CodeTwo Email Signatures 365 ecosystem, letting organizations unify branding, signatures, surveys, and auto replies in one platform.  

Advantages of CodeTwo Autoresponders 

• Effortless Out‑of‑Office & absence management: Admins can configure OOF replies for employees, entire departments, or service mailboxes especially helpful for HR, Support, or staff on leave.  

• Improved customer communication: Autoresponders can notify customers instantly when: 

1. a message is received 
2. a case/ticket is created 
3. someone is unavailable 
4. the mailbox is no longer monitored 
5. contact details have changed 

• Brand‑consistent auto replies for all departments: Ensure every automated message reflects the corporate identity, with logos, banners, and standardized content.  

• Ideal for service teams (Support, Sales, CRM): Automatically send personalized confirmation messages or workflow-triggered communications tailored to the sender or topic. 

• Flexible beyond native Exchange limitations: Native auto replies are user‑configured and extremely limited. CodeTwo adds: 

1. multiple rules 
2. keyword triggers 
3. custom sender/recipient 
4. complex schedules 
5. multi‑department logic 

• No end‑user configuration required: Everything is configured centrally by IT or delegated admins users don’t have to set anything in Outlook.  

Bottom line