MDR Essentials

MDR Essentials provides core 24/7 monitoring, threat hunting, and guided response for organizations that want expert coverage but prefer to retain control over final remediation actions.

Key Features

• 24/7 threat detection and investigation by Sophos MDR analysts

• Human-led threat hunting across endpoints, identities, and network signals

• Detailed incident analysis with recommended response actions

• Alerts enriched with context, indicators of compromise, and analyst insights

• Threat containment guidance for internal IT and SOC teams

• Integration with Sophos XDR for expanded visibility

• Continuous optimization and feedback from analyst-driven investigations

Ideal For

Organizations with an internal IT or security team that wants MDR coverage but prefers to execute remediation actions themselves.

MDR Complete

MDR Complete delivers the highest level of protection with full‑service incident response, where Sophos analysts take direct action to contain and neutralize threats on your behalf—no waiting, no approvals required.

Key Features

• Everything in MDR Essentials, plus:

• Full-scale, analyst‑led incident response with automatic containment

• Isolation of compromised devices

• Kill-chain disruption and removal of malicious artifacts

• Threat neutralization across endpoints, servers, cloud, and network

• Cross-signal detection using identity, cloud, and network telemetry

• Priority escalation to senior analysts for complex intrusions

• Strategic post-incident recommendations to prevent recurrence

Ideal For

Organizations that want hands-off, fully managed response with maximum risk reduction and no internal SOC requirements.

MDR for Server

MDR for Server extends complete MDR capabilities to critical server workloads across physical, virtual, on‑prem, and cloud environments.

Servers are high‑value targets for attackers, and MDR for Server provides specialized protection designed to detect and stop threats that aim to compromise sensitive data, applications, and infrastructure.

Key Features

• 24/7 monitoring of Windows and Linux servers

• Detection of server-specific threats, exploits, and lateral movement

• Analysis of malicious behavior unique to server environments

• Expert-led investigation and response aligned with server workloads

• Integration with Workload Protection and Cloud Workload Protection

• Support for cloud platforms (AWS, Azure, GCP), virtual hosts, and hybrid data centers

Ideal For

Organizations with critical business applications, databases, cloud workloads, or sensitive servers that cannot afford downtime or data compromise.

Business Impact

• Enhanced cybersecurity resilience through analyst-led 24/7 detection and response

• Reduced breach risk by detecting threats earlier in the kill chain

• Lower operational overhead with Sophos analysts augmenting or replacing internal SOC functions

• Faster time to containment through automated or analyst-driven action

• Improved threat visibility with telemetry from endpoints, servers, firewall, cloud, and identity

• Stronger compliance posture supported by detailed forensic reports and audit-ready incident documentation

Bottom Line