What’s special about Odoo Forum?
- Website-native community platform
Odoo Forum is part of the Website ecosystem and is managed directly inside Odoo without third-party tools.
- Question & answer format
Discussions are organized in a Q&A format that makes it easy for users to ask questions and find relevant answers.
- Categories & moderation
Create multiple forums and categories, moderate content, and keep discussions organized.
- Community engagement & gamification
Encourage participation using reputation points, user levels, and activity-based recognition.
- Searchable knowledge base
Forum discussions become a searchable repository of knowledge that users can reference anytime.
- Integrated with Odoo Website
Forums inherit the website’s design, branding, and navigation for a seamless experience.
How does it impact your business?
- Reduced support load
Community answers help deflect repetitive support requests.
- Stronger customer engagement
Users interact, share experiences, and stay connected to your brand.
- Knowledge sharing at scale
Questions and answers evolve into a growing self-maintained knowledge base.
- Improved customer satisfaction
Faster access to answers improves the overall customer experience.
- Centralized management
All forum activity is managed inside Odoo alongside other website content.
Bottom line
DBS enables the structuring of community workflows, moderation rules, and knowledge-sharing frameworks ensuring active participation, reduced support overhead, and a scalable knowledge base that continuously adds value to your business and users.

