Dynamics Business Solutions
Dynamics Business Solutions

Dynamics Business Solutions
Odoo Live Chat
Engage your website visitors in real time with Odoo Live Chat, a native communication tool that lets you answer questions, qualify leads, and support customers directly from your Odoo website. Live Chat appears as a widget on your site and connects visitors instantly with your team, improving responsiveness and customer experience.
 

What’s special about Odoo Live Chat?

  • Real-time visitor communication 

Answer visitor questions instantly while they browse your website, turning interest into conversation.

  • Seamless website integration 

Enable Live Chat directly from the Website settings with no third-party tools required.

  • Chat channel management 

Create chat channels, assign operators, and control when and where the chat widget appears.

  • Operator presence & control 

Operators can join or leave channels, manage availability, and handle chats directly from Odoo.

  • Visitor context & chat history 

View visitor information and previous conversations to provide better, more informed responses.

  • Integration with internal apps 

Live Chat integrates with Discuss and Helpdesk for centralized communication tracking.

 

How does it impact your business?

  • Boosts responsiveness 

Instant answers build trust and improve conversion rates.

  • Generates qualified leads 

Capture conversations as leads for sales follow-up.

  • Improves customer satisfaction 

Help visitors at the exact moment they need support or information.

  • Connects teams across Odoo 

Chat activity is shared across internal communication and support tools.

  • Smarter support operations 

Use visitor context to plan staffing and improve response quality.

 

Bottom line

Odoo Live Chat provides a native, real-time communication channel on your website that enables businesses to engage visitors, capture opportunities, and support customers seamlessly within the Odoo platform.
 DBS enables the structuring of chat workflows, lead capture logic, and support processes ensuring faster response times, improved customer engagement, and a seamless connection between conversations and your broader sales and support operations.
Dynamics Business Solutions

How can we help?

Contact a Dynamics 365 sales representative.

  • See a live demo.
  • Set up a free trial.
  • Get answers and expert guidance.
  • Start transforming your business processes.

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    Privacy Statement

    Dynamics Business Solutions

    How can we help?

    Contact a Dynamics 365 sales representative.

    • See a live demo.
    • Set up a free trial.
    • Get answers and expert guidance.
    • Start transforming your business processes.

      * Required field


      I will receive information, tips, and offers about Solutions for Businesses and Organizations and other solutions, products and services.
      Privacy Statement


      I would like Dynamics Business Solutions to share my information with selected partners so that I can receive relevant information.
      Privacy Statement

      Dynamics Business Solutions

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