Dynamics Business Solutions
Dynamics Business Solutions

Dynamics Business Solutions
Odoo Phone (VoIP)
Odoo VoIP is the built-in telephony solution that allows businesses to make and receive internet-based phone calls directly inside the Odoo interface. It integrates voice communication with CRM, Sales, Helpdesk, and other Odoo apps to keep customer interactions contextual and efficient.
 

What’s special about Odoo VoIP?

  • Click-to-call functionality 
    Make calls directly from contacts, CRM leads, opportunities, or helpdesk tickets with one click.
  • Integrated softphone widget 
    Use the VoIP widget inside Odoo to dial, receive calls, log activities, and create follow-ups during calls.
  • SIP & provider compatibility 
    Connect Odoo VoIP with SIP-compatible VoIP providers or existing PBX systems.
  • Device-independent calling 
    Make and receive calls from browsers, desktops, mobile devices, or VoIP phones.
  • Call logging & activity tracking 
    Automatically link calls to customer records and log durations and outcomes.
  • Call routing & queues 
    Manage inbound calls efficiently with routing rules and queues for teams.
 

How does it impact your business?

  • Faster customer communication 
    Reduce response times by handling calls directly from Odoo.
  • Context-rich interactions 
    Access full customer history during calls for better conversations.
  • Unified communication platform 
    Replace disconnected phone systems with an ERP-integrated solution.
  • Improved performance tracking 
    Monitor call activity and performance across sales and support teams.
 

Bottom line

Odoo VoIP delivers an integrated voice communication solution that connects calls, customer data, and workflows directly within the Odoo ecosystem.
DBS enables the configuration of VoIP integrations, call routing logic, and CRM linkage ensuring seamless communication, improved customer interactions, and full visibility of call activities within your business processes.
Dynamics Business Solutions

How can we help?

Contact a Dynamics 365 sales representative.

  • See a live demo.
  • Set up a free trial.
  • Get answers and expert guidance.
  • Start transforming your business processes.

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    I will receive information, tips, and offers about Solutions for Businesses and Organizations and other solutions, products and services.
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    Privacy Statement

    Dynamics Business Solutions

    How can we help?

    Contact a Dynamics 365 sales representative.

    • See a live demo.
    • Set up a free trial.
    • Get answers and expert guidance.
    • Start transforming your business processes.

      * Required field


      I will receive information, tips, and offers about Solutions for Businesses and Organizations and other solutions, products and services.
      Privacy Statement


      I would like Dynamics Business Solutions to share my information with selected partners so that I can receive relevant information.
      Privacy Statement

      Dynamics Business Solutions

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